Shipping & Returns

Shipping Policy

At ZoyPaws, we strive to process and ship your order as quickly as possible.

Processing Time: 1–3 business days.
Shipping Time: Typically 7–15 business days, depending on your location.
Order Tracking: Every order includes a tracking number, which will be emailed to you once your package has been shipped.

Please note that delivery times may vary during holidays or due to unexpected carrier delays.

Return & Exchange Policy

Your satisfaction is our priority.

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery, and we'll work to resolve the issue as quickly as possible.

If you wish to request a return or exchange, please contact our support team before sending any item back.

For any questions, feel free to contact us at zoypaws@outlook.com.